Chinese for Affirmative Action was founded in 1969 to protect the civil rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander (API) community. We advocate for systemic change that advances equity and addresses challenges facing our community.
At the grassroots level, our community building work nurtures the ability of immigrants to participate fully in civic life. These activities include direct services, leadership development, and civic engagement with limited-English proficient newcomers and immigrants on issues that impact our community. At the systemic level, CAA also leads advocacy, communications, and movement building work to improve public policy and to shape public discourse. We produce community-based research, publish policy analyses and recommendations, influence opinion through media, organize to engage elected and government officials, and nurture a range of progressive coalitions.
The Administrative Assistant plays an important role in CAA’s work, particularly as we move into operationalizing Census 2020. In addition to maintaining a welcoming environment for all visiting community members and providing critical administrative and bookkeeping support for the entire organization, this position will prioritize supporting community members coming to CAA with informational inquiries and seeking one-on-one assistance with the 2020 Census. The position draws on a variety of skills ranging from detailed record keeping to helpful interactions with community members. The Administrative Assistant represents CAA to a wide range of stakeholders and must be familiar with our values, activities, campaigns, and partnerships; and able to represent CAA with compassion, fairness and knowledge about our causes. The position will be supervised by the Director of Operations.
- Assist front desk staff in welcoming visitors in person and on the phone, and answering inquiries about services and programs as well as CAA campaigns and advocacy positions directing calls to staff and making community resource referrals when needed;
- Provide information, assistance, and referrals to community member walk-ins and phone calls regarding 2020 Census:
- Support community members in completing the 2020 Census form online, via phone, or on paper;
- Assist program clients with intake procedures and form filling, screen for eligibility, and register clients for workshops;
- Perform light bookkeeping including processing check and cash receipts and accounts payables using QuickBooks;
- Maintain safe and orderly office space and conference rooms, including ordering office supplies and monitoring inventory, and sorting and distributing incoming/outgoing postal mail;
- Help with scheduling that includes community use of CAA’s Community Room, translation equipment, and coordinating logistics for meetings involving multiple team members and for CAA events; and
- Contribute to administrative and program team efforts by performing administrative and support tasks as needed.
- Provide other administrative tasks as needed.
- Fluent and literate in Cantonese/Chinese required, Mandarin a plus;
- Experienced and excellent interpersonal skills with diverse constituencies including low-income, limited-English proficient, immigrant communities;
- Two years administrative experience;
- Strong computer skills including familiarity with and ability to navigate Microsoft Office Suite, Google platform, familiarity with Salesforce a plus;
- English writing and communication skills;
- Ability to work both independently and as part of a larger team;
- Strong organizational skills with attention to details; and
- Commitment to CAA’s mission and goals.
How To Apply
CAA is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider for employment qualified applicants with arrest and conviction records.
Formed in 2014, the Asian Americans for Civil Rights and Equality (AACRE) network came together as part of Chinese for Affirmative Action’s (CAA) movement building strategy in order to create a home for progressive Asian American and Pacific Islander groups and leaders working to meet the evolving needs of our disenfranchised and marginalized communities.
AACRE is comprised of 11 organizations including APEX Express, APIENC (API Equality – Northern California, the Alliance of South Asians Taking Action, Asian Refugees United, Asian Prisoner Support Committee, Chinese for Affirmative Action, Hmong Innovating Politics, Hyphen magazine, the Network on Religion and Justice, VietUnity – East Bay, and the Visibility Project.
Together, groups in the network share capacity infrastructure including access to common facilities, financial management, and administrative support systems. But the true power and potential of the network relies on its ability to support leaders committed to developing the relationships and ethical frameworks needed for communities of conscience to thrive.
The position has two primary roles and responsibilities:
1) Manage our IT vendor who is contracted to oversee our local infrastructure, cloud platforms, technology vendor relationships, budgeting and planning, and all our day-to-day issues;
2) Work with all AACRE partners in managing the technical aspects of their constituent/donor relationship management across a variety of platforms, but primarily through Salesforce.
This position reports directly to the Director of Operations and will work closely with other key staff.
- Recommends information technology solutions, strategies, policies and procedures based on the Network’s goals.
- Coordinates, plans and leads the information systems activities of the Network.
- Manages all functions of CRM database including maintenance, user accounts, global changes, reporting, queries, and data cleanup projects.
- Develops and delivers clear and accurate reporting and tracking vehicles and instructions for reports, gift entry, dashboards and data extracts.
- Creates and manages department dashboards for analysis, tracking metrics, fundraising, and financial reporting. • Identifies qualitative and quantitative data and information to be captured and recorded in the database. Collaborate with department heads in determining the best structure.
- Ensures that software development projects are delivered on schedule and within budget and that they meet program and technical requirements.
- Conducts regular and more in-depth annual assessments of IT systems.
- Oversees vendors and contracts that require specialized technical tasks.
- Bachelor’s in a computer field or 3-5 years of equivalent experience
- Experience with implementation of information systems development, applications, and cloud technologies
- Experience in supporting accounting, database systems, and CRM automation software, expertise in Salesforce is preferred
- Proficiency in Microsoft Office Suite with advanced skills in Excel
- Strong verbal and written communication skills
- Ability to work in a team environment to address the needs of multiple stakeholders
- Able to work independently and manage multiple projects
To apply, please email a cover letter and resume to email@example.com. In the subject line, please write “IT Manager.”
AACRE is an equal opportunity employer. Women, people of color, LGBTQ individuals, and immigrants are encouraged to apply. We will consider qualified applicants with prior arrest and conviction records